Returns – Wolf & Gypsy

Returns

RETURNS & EXCHANGES 

How to Return 

We hope you love your Wolf & Gypsy pieces but if for any reason you are not satisfied, we offer a hassle-free returns policy within 30 days of receipt of the item. 

We request that all items are returned in their original Wolf & Gypsy packaging and in the condition in which they were received. 

Shipping costs are not refunded unless items are faulty. 
 

OVERSEAS RETURNS: 

Please note that international customs duties and sales taxes are NOT refunded for shipments returned from outside the EU. 

If you are returning an order that was purchased using a gift voucher, this part of the order will be refunded on to a gift voucher for you to use again. 

Please note that we do not refund earrings (unless faulty) due to hygiene reasons. 

 
EXCHANGES 

  • We are unable to offer exchanges unless the item ordered is faulty  or a different size is needed (rings only). Ring exchanges are only available for one ring per order. Please note if  the exchange is returned for a second time, it will be refunded. Please contact us for more details. 
  • If you would like to exchange an item you will need to return the original order for a refund, and place a new order.  
  • Any returned orders must be sent back within 30  days of receipt. 
  • We cannot accept responsibility for any returned orders that have not followed the process above.  
  • Please note that unidentified returns will be returned to the sender and will not be refunded. 
  • Any item returned after the given time period will only be refunded at Wolf & Gypsy’s discretion. 

 

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